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Please review the Contact Us form below and select the closest reason for your inquiry - if there is not an exact match. If your inquiry is regarding an existing Hisense product that you own, including parts & accessories, firmware or broken product, you will need to submit a Parts and Service Support form.
Please note, if you attempt to submit a general inquiry form requesting service, and without all required attachments and information, your reply may be delayed.
We will be in touch with you soon.
Our team will do their best to get back to you in a timeline manner. Please ensure that you have added "@hisense.com" to your email whitelist to ensure spam filters do not block our replies. Please also be aware that delays may occur if we are not provided needed documentation or information and we have to reach out and request it from you.