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Copyright Policy

By accessing and using Hisense (as defined below) products, this website, or online application that refers to or links to this Copyright Policy set forth below (the “Copyright Policy”) (collectively, our “Services”), you agree to accept the terms and conditions of the Copyright Policy, and you consent to honor the intellectual property rights of Hisense Canada Co., Ltd. and its parents, subsidiaries, and affiliates (collectively referred to as "Hisense", "we" or "us") and others.

Copyright Infringement Notice.  Hisense asks our users to respect the intellectual property rights of others.  It is our policy to respond appropriately to clear notices of alleged copyright infringement, as set forth more fully below.  In Hisense’s sole discretion, Hisense may remove content that may be infringing on another person’s intellectual property rights with or without notice to the potential infringer.  In accordance with the Copyright Act, the Copyright Modernization Act, and other applicable law, Hisense has adopted a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers. 

If we remove or disable access in response to a Copyright Infringement Notice (as defined below), we will make a good faith attempt to contact the owner or administrator of the affected site or content so that they may make a counter-notification.  If you own a copyright in a work (or represent such a copyright owner) and believe that your (or such owner’s) copyright in that work has been infringed by an improper posting or distribution of it via the Service, then you may send us a written notice that includes all of the following:

(i)         a legend or subject line that says: “Copyright Infringement Notice”;

(ii)        a description of the copyrighted work that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works;

(iii)       a description of where the material that you claim is infringing or is the subject of infringing activity is located that is reasonably sufficient to permit us to locate the material (please include the URL of the Service on which the material appears);

(iv)       your full name, address, telephone number, and email address;

(v)        a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

(vi)       a statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed); and

(vii)      your electronic or physical signature.

Hisense will only respond to Copyright Infringement Notices that it receives by mail, email, or facsimile at the addresses below:

By Mail:           Hisense Canada Co., Ltd.

2283 Argentia Road, Unit 16, Mississauga ON, Canada L5N 5Z2

By Email:         canadasupport@hisense.com

By Facsimile:    905-812-9902

We may send the information that you provide in your notice to the person who provided the allegedly infringing work.  That person may elect to send us a Copyright Counter-Notification.

Without limiting Hisense’s other rights, Hisense may, in appropriate circumstances, terminate a repeat infringer’s access to the Service and any other website owned or operated by Hisense. 

Counter-Notification.  If access on the Service to a work that you submitted to Hisense is disabled or the work is removed as a result of a Copyright Infringement Notice, and if you believe that the disabled access or removal is the result of mistake or misidentification, then you may send us a Counter-Notification to the addresses above.  Your Counter-Notification should contain the following information:

(i)         a legend or subject line that says: “Copyright Infringement Counter-Notification”;

(ii)        a description of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (please include the URL of the Service from which the material was removed or access to it disabled);

(iii)       a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

(iv)       your full name, address, telephone number, email address, and the username of your account;

(v)        a statement that you consent to the jurisdiction of the Federal Court of Canada located in Toronto and any originating process will be issued/filed at the Federal Court of Canada located in Toronto, and that you will accept service of process from the person who provided notification to us or an agent of such person; and

(vi)       your electronic or physical signature.

If we receive a Copyright Infringement Counter-Notification, then we may replace the material that we removed (or stop disabling access to it) in not less than ten (10) and not more than fourteen (14) business days following receipt of the Copyright Infringement Counter-Notification.  However, we will not do this if we first receive notice at the addresses above that the party who sent us the Copyright Infringement Notice has filed a lawsuit asking a court for an order restraining the person who provided the material from engaging in infringing activity relating to the material on the Service.  You should also be aware that we may forward the Copyright Infringement Counter-Notification to the party who sent us the Copyright Infringement Notice.

Procedure for Alleging Infringement of Other Intellectual Property Rights.  If you own intellectual property other than copyrights and believe that your intellectual property has been infringed by an improper posting or distribution of it via the Service, then you may send us a written notice to the addresses set forth above that includes all of the following:

(a)        a legend or subject line that says: “Intellectual Property Infringement Notice”;

(b)        a description of the intellectual property that you claim has been infringed;

(c)        a description of where the material that you claim is infringing or is the subject of infringing activity is located that is reasonably sufficient to permit us to locate the material (please include the URL of the Service on which the material appears);

(d)        your full name, address, telephone number, and email address;

(e)        a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the owner of the intellectual property, its agent, or the law;

(f)        a statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the owner of the intellectual property at issue (or, if you are not the owner, then your statement must indicate that you are authorized to act on the behalf of the owner of the intellectual property that is allegedly infringed); and

(g)        your electronic or physical signature.

We will act on such notices in our sole discretion.  Any user of the Service that fails to respond satisfactorily to Hisense with regard to any such notice is subject to suspension or termination.  We may send the information that you provide in your notice to the person who provided the allegedly infringing material.